Privacy Policy

Welcome to LabLogger!

Thank you very much for using our services.

Room 40 Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Room 40 Limited (registration number 08740825).

Where and how we store your personal data

We have taken the following steps and precautions to ensure your data and privacy are safe and secure:

    • Individual institutions’ data are ‘ring-fenced’. No one can see or access your data except you and your colleagues working with you.
    • All the information you provide to us is stored on our secure servers. None of the file servers or SQL servers can be accessed directly from the internet.
    • Cisco Firewall is installed in front of all our web servers.
    • All your communications to and from the site are encrypted using SSL security protocol.
    • You have chosen a password which enables you to access our site, and you are responsible for keeping this password confidential. We ask you not to share this password with anyone. If you feel that your password has been compromised, you can reset your password on our Login page.

Although we will continuously do our best to protect your personal data at all times, we are unable to absolutely guarantee the security of your data whilst it is being transmitted from your computer to our servers. Once we have received your information, we will use strict procedures and security features to try to prevent any unauthorised access.

Information we may collect from you

We may collect and process the following data about you:

    • If you contact us, we may keep a record of that correspondence.
    • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
    • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
    • Information that you provide by filling in forms on our site www.LabLogger.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual or institution in any way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

    • To estimate our audience size and usage pattern.
    • To store information about your preferences, and so allow us to customise our site according to your individual interests.
    • To speed up your searches.
    • To recognise you when you login to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Uses made of the information

We use information held about you in the following ways:

    • To ensure that content from our site is presented in the most effective manner for you and for your computer.
    • To carry out our obligations arising from any contracts entered into between you and us.
    • To allow you to participate in interactive features of our service on our site, or our partners, when you choose to do so.
    • To notify you about changes to our service.

Disclosure of your information

We do not share your personal data with any third parties.

The only two instances when we may disclose your personal information to third parties are:

    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If we do this, we will ensure that the seller or buyer upholds the same privacy standards outlined in this document.
    • If we are under a legal duty to disclose or share your personal data in order to comply with any legal obligations through our solicitors. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Links to other websites

This policy only applies to our site. Our site may contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Keep in touch

We would be very happy to know if you have any questions or comments regarding our Privacy Policy. Please let us know at enquiries@lablogger.co.uk.

The Policy was last updated on 14/10/2016

Thank you again for reading our Privacy Policy.