Privacy Policy

Welcome to LabLogger!

Thank you very much for using our services.

Room 40 Ltd ("We") are committed to protecting and respecting your privacy.

This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following to understand our views and practices regarding your personal data and how we will treat it.

When you share your personal information with any company, you have a right to expect that information to be treated with total confidentiality.

Your privacy is extremely important to us. We’re committed to protecting any personal information you’ve given us, and we comply with all relevant data protection laws.

Where and how we store your personal data

We have taken the following steps and precautions to ensure your data and privacy are safe and secure:

    • Individual institutions’ data are ‘ring-fenced’. No one can see or access your data except you and your colleagues working with you.
    • All the information you provide to us is stored on our secure servers. Cloudflare proxy & Google firewall are installed in front of all our web-servers. An additional Azure firewall is installed in front of the Clusterted SQL servers. Our SQL servers can not be accessed directly from the internet.
    • All your communications to and from the site are encrypted using TLS security protocol 1.2.
    • You have chosen a password which enables you to access our site, and you are responsible for keeping this password confidential. We ask you not to share this password with anyone. If you feel that your password has been compromised, you can reset your password on our Login page.

Although we will continuously do our best to protect your personal data at all times, we are unable to absolutely guarantee the security of your data whilst it is being transmitted from your computer to our servers. Once we have received your information, we will use strict procedures and security features to try to prevent any unauthorised access.

Information we may collect from you

We may collect and process the following data about you:

    • If you contact us, we may keep a record of that correspondence.
    • Details of your visits to our site including, but not limited to, traffic data, general location data, operating system, browser usage and other communication data.
    • Information that you provide by filling in forms on our site This includes information provided at the time of registering to use our site. We may also ask you for more information when you report a problem with our site.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration purposes only. This is statistical data about our users' browsing actions and patterns, and does not identify any individual or institution in any way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. They help us to improve our site and to deliver a better and more personalised service. They enable us:

    • To generally estimate our audience size and usage pattern.
    • To store information about your site preferences.
    • To recognise you when you login to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

What do we do with this information?

First, we will never sell your personal information.

Second, we use information held about you in the following ways:

    • To ensure that content from our site is presented in the most effective manner for you and for your computer.
    • To carry out our obligations arising from any contracts entered into between you and us.
    • To notify you about changes to our service.

Disclosure of your information

We do not share your personal data with any third parties.

The only two instances when we may disclose your personal information to third parties are:

    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If we do this, we will ensure that the seller or buyer upholds the same privacy standards outlined in this document.
    • If we are under a legal duty to disclose or share your personal data in order to comply with any legal obligations through our solicitors.

Links to other websites

This policy only applies to our site. Our site may contain links to and from the websites.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Access to information

You have the right to access information held about you. Your right of access can be exercised by emailing our Enquiries Team ( and making a Subject Access Request (SAR). Enquiries made regarding personal data are important to us and are prioritised by our colleagues. We are committed to answering and resolving any such personal data requests within 24 hours.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page. We advise that you check this page regularly to keep up to date with any necessary changes.

Keep in touch

We would be very happy to know if you have any questions or comments regarding our Privacy Policy. Please let us know at

The Policy was last updated on 08/06/2020

Thank you again for reading our Privacy Policy.